
MyGP, Grameenphone’s flagship app, had recently reached a significant landmark, amassing 20 million monthly active users, making it Bangladesh’s leading app, said a press release on Wednesday.
This achievement solidifies MyGP’s position as the country’s leading digital platform providing unparalleled convenience and a seamless digital experience to millions of Bangladeshi mobile users right at their fingertips.
To mark the momentous occasion, a celebration was held on Tuesday at the capital’s GPHouse in presence of Yasir Azman, chief executive officer, Grameenphone; Solaiman Alam, chief digital officer, Grameenphone; and other management members of the company.
Launched in 2016, MyGP was envisioned as a one-stop solution for Grameenphone customers to access a wide range of services effortlessly. Over the years, the app has continuously evolved into a comprehensive digital platform, adding new capabilities and innovative features to cater to the diverse and evolving needs of its growing user base.
MyGP has revolutionised the way users interact with their mobile network, simplifying and enhancing user experience, cementing its position as the leading digital platform of the country with 20 million monthly active users.
With its ability to personalise customer journeys and offer AI-enabled tailored deals powered by simplified recharge and payment solutions, MyGP has become synonymous with the no 1 minute and internet deals available in the market.
It continues to be the largest local self-service app in Bangladesh providing 99 per cent of Grameenphone’s services and after-sales services, all through a personalised and user-friendly interface.
The app’s unique features, such as real-time updates on account balance, validity, roaming services and more have made it an indispensable tool for millions of users daily.
While addressing the programme, Solaiman Alam, chief digital officer, Grameenphone, said, ‘Crossing the 20 million monthly user mark is a testament to the unwavering trust and love of our customers. Our relentless focus on innovation, customer-centricity, and solving real customer problems has enabled us to transform MyGP from simple self-service to an all-in-one solution that combines all the telco benefits of Grameenphone with an array of lifestyle, entertainment and other offerings, making it the ultimate digital partner of our customers.’