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The government restored mobile internet services at about 3:00pm on Sunday after almost 10 days, but users found difficulties in using the internet services.

A number of users alleged that they experienced slow internet services, and not being able to smoothly access websites through the mobile internet despite the government鈥檚 claim of resuming mobile internet services.


Also, common users were still shut out of the social media platforms as of filing this report at 8:30pm on the day.

Several users reported that they could access YouTube, one of the most common social media platforms, through broadband connections only.

They reported experiencing troubles while accessing WhatsApp, a platform of Meta services, through both broadband connections and mobile internet.

Bytedance鈥檚 TikTok and other Meta services, including Facebook, Instagram, however, remained inaccessible.

While answering to a question, state minister for posts, telecommunication and information technology Zunaid Ahmed Palak said in a press briefing earlier on the day聽that a letter was sent to the popular social media platforms on Saturday.

He said that the platforms were asked whether they wanted to operate by obeying the laws of the country, or did they have any other policy for Bangladesh.

The state minister also said that the platforms were given time until July 31 to respond the letter, and were asked to be physically present at the Bangladesh Telecommunication Regulatory Commission office on the same day.

Updates on the restoration of social media will be given on July 31.

At the same briefing, Palak said that no apps were shut down in Bangladesh.

He said that users of all operators would get 5GB internet bonus as compensation for any internet volume they might have lost during the blackout, which would be valid for three days.

Many users, however, said that they did not get the bonus internet package till Sunday evening.

Asked about the internet blackout due to a fire incident in a Mohakhali building that houses data centres as claimed by the state minister, he said that almost every district and divisions had data centres.

Earlier, the state minister said that shutdown of internet services was not intentional, rather the result of a fire incident in a Mohakhali building that housed data centres, and burning of cables.

According to Cloudfare Radar, a hub that showcases global internet traffic, attacks, and technology trends and insights, the nationwide internet blackout from July 18 to 24 was directed by the government amid the student protests for reforming quota system in government jobs.

The broadband connection was restored countrywide on July 24, on a trial basis.

Experts said that shutting down internet services and social media platforms was a violation of constitutional rights of the citizens, as it prevented citizens from exercising their rights to freedom of expression.