Banglalink has launched AI-powered customer experience chatbot recently, said a press release.
This service is available on MyBL Super App and RYZE app.
The chatbot features GenAI engine, co-created by Google and Banglalink, the release said.
Golam Kibria, chief digital officer of Banglalink, said, 鈥楾he Banglalink GenAI Chat Engine, co-created by Google and Banglalink, revolutionises customer interactions by leveraging AI-driven advanced technology.鈥�
鈥楾his innovation empowers our customers and makes our services more accessible than ever before. By introducing this solution, we aim to set a new benchmark for the telecom industry,鈥� he said.